The information featured on Genoa Healthcare®’s (Genoa) social media accounts is general in nature. Our accounts do not provide medical advice or health services and are not meant to replace professional advice or imply coverage of specific clinical services or products. The inclusion of links to other web sites does not imply any endorsement of the materials on such websites. We want everyone to enjoy their experience on our accounts and welcome all questions and commentary, including criticism. We also have community rules to make sure everyone has the best experience when interacting with them.
Remember to protect yourself, and do not share any personal information online. If you have a customer service issue, call Genoa Healthcare at 1-800-519-1139. If you are a current or former employee with an employment-related concern, please do not post on this page. Instead, contact Human resources directly at 1-800-519-1139.
While we monitor our social media accounts, we may not respond to all comments or questions. We do not allow photos or videos to be posted to our pages or our photos to be tagged. Only comments from Genoa’s official pages should be considered representative of Genoa. All other posts on our pages do not represent Genoa in an official capacity. By using or accessing Genoa’s social media accounts, you agree to comply with each platform’s Terms and Conditions. Any content that is a violation of their terms or is contrary to our company values will be removed.
Some examples of what will not be tolerated:
- Abusive, harassing, stalking, threatening or personally attacking others
- Defamatory, offensive, obscene or vulgar comments
- Hateful language targeting race/ethnicity, religion, gender, nationality or political beliefs
- Fraudulent, deceptive, misleading or unlawful posts/comment
- Trolling, spam or deliberate disruption of discussion
- Solicitation of goods or services
- Uploading of files or links containing viruses or programs that could damage other people’s computers
- Posting a human resources or legal-related issue. This includes legal action involving Genoa, soliciting individuals to engage in legal action against Genoa or offering other legal advice.
- Posting of any personal information including, but not limited to, email address, phone number or address
Genoa reserves the right to remove posts that do not adhere to our guidelines. We also reserve the right to block anyone who violates these guidelines from posting on our accounts.