In community mental health centers across the nation, providers and staff are wondering if their consumers are keeping up with their treatment plans while at home. While keeping consumers on their medications is critical in the midst of uncertainty, the shift to telehealth and reduced face time with them makes it difficult.
Genoa Healthcare consumer medication coordinators (CMC) are dedicated to doing just that: providing individualized pharmacy services that keep consumers on track, especially during the pandemic.
Consumer Medication Coordination
“COVID-19 has created a challenge for us with meeting the needs of our patients,” explains Holly Schultz, RN, of Southwest Network. “Our Genoa CMC has been absolutely amazing during the pandemic. She has singlehandedly reached out to our patients and made sure their medications were shipped to their homes and that they had the medications they needed.”
Watch this video to see how a Genoa CMC can keep your consumers safe, healthy and on track by acting as a bridge between center staff, consumers and a Genoa pharmacy.