Pharmacy services aim to improve resident satisfaction, ease staff burden, and ensure accurate medication management in small residential assisted living homes, with an initial rollout in the Phoenix area
Improving Assisted Living Communities with Pharmacy Services
PHOENIX, Ariz. (Aug. 12, 2021) — Majestic Residences and Genoa Healthcare announced this week the rollout of their new pharmacy services relationship to serve Majestic’s growing number of assisted living communities, with the goal of improving resident and staff satisfaction, increasing medication accuracy and simplifying care management.
“Bringing this dedicated, specialized pharmacy service to our residential care homes is another way we can offer the same services as larger assisted living facilities in our smaller home setting,” said Chuck Bongiovanni, chief executive officer of Majestic Residences. “Our goal is to solidify the residential care home model as an option on the senior care continuum. Adding these services through Genoa will help us do that.”
The rollout will start in the Phoenix area and expand nationwide as Majestic opens new communities. Each Majestic location in Arizona will have a dedicated Genoa account manager who will act as a liaison to a nearby Genoa pharmacy. The account manager and consultant pharmacist will provide pharmacy support for medication delivery and management, help ensure regulatory compliance and deliver medication management training, tailored to the needs of each home’s staff and residents.
“Genoa Healthcare specializes in providing the type of local, customized care people expect from their neighborhood pharmacy,” said Stacey Bane, Genoa’s vice president for assisted living facility sales. “That high-touch care combined with our immediate responsiveness is what makes Genoa uniquely set up to support communities like Majestic’s and the residents who live there.”
Majestic Residences, a Senior Housing News “Senior Living Provider to Watch” in 2021, is a network of residential care homes providing personalized assisted living care in a small, comfortable home setting with a lower staff to resident ratio. Genoa Healthcare is a leading pharmacy services provider specializing in serving people with complex, chronic health conditions, whose high-touch approach has been shown to help people stay on their medications and out of the hospital or emergency room.
“This is a really exciting partnership for us,” said Bongiovanni. “Residential care homes have been around forever but being small can limit their ability to keep up with industry trends and compete with larger facilities. Homes under the Majestic Residences umbrella can lean on Majestic for operational best practices, programming support, technology, and now the same dedicated pharmacy services that larger facilities offer.”
About Majestic Residences
Majestic Residences is a residential assisted living home franchise system started in June of 2020 with the mission of helping their residents reach ageless possibilities through top-notch quality care and active programming. Their “Welcome Home” value system creates care that is Honest, Observant, Memorable, and Empathic to their residents across the nation. The three-year vision is to become America’s First Choice in Residential Care through innovation, technology, and quality care.
About Genoa Healthcare
For over 20 years, Genoa Healthcare has been dedicated to providing high-touch, relationship-driven pharmacy services to long-term care communities. Genoa partners closely with community staff to build trusting relationships and customized pharmacy services specific to each community’s needs and residents. The combination of trusting relationships and customized services – along with the scale of a national, proven pharmacy partner – means a higher quality of care for residents and more support for staff. Genoa Healthcare is part of OptumRx, a leading pharmacy care services company.