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Guide: Combatting the effects of staffing shortages with an engaged pharmacy partner

Feb 18th, 2022

Demand for care from behavioral health clinics and providers is at an all-time high due to the ongoing pandemic, leading to staff burnout and shortages across the health care industry.

A strong integrated pharmacy partner can make a dramatic difference for your clinic and the people you serve. By bridging the gap between medication needs and clinic visits, a pharmacy partner can play a vital role on your care team by boosting medication adherence and lightening the burden for your clinical staff.

12 Questions to Ask About Your Pharmacy Partnership

Is your clinic getting the most out of your pharmacy partnership? Here are 12 questions you should be asking:  

  1. Are they an expert in behavioral health care?
  2. Do they actively build relationships with your patients and staff?
  3. Can they help with prior authorizations and payment support?
  4. Is medication synchronization a priority to relieve patients of unnecessary burden?
  5. Do they offer personalized adherence packaging for all consumers, at no additional cost?
  6. Are there various options for medication pick-up including free delivery and mailing?
  7. Can they complete refill reminder and wellness check calls?
  8. Are they able to provide your staff and patients with immunizations including flu and COVID-19?
  9. Do they support your team’s long-acting injectable administration?
  10. Are they actively monitoring for high-risk medications?
  11. Can they be an active partner in medication-assisted treatment?
  12. Do they support value-based contract measures?

Read the 12 services you should expect from your pharmacy partner, and how they can bridge any gaps left by staffing shortages.

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