WEBVTT

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[BRANT] Hello.

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[gentle music playing]

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My name is Brant, and I've never
been on camera before.

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[TY WALKER]
Living with schizophrenia

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affects every single aspect
of your life.

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[BRANT] I like when people
look in my room.

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[TY WALKER] There can be a lot of
confusion, I think, for people.

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And a big part of the medications
is quieting that

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so that you can not have a busy,

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full head of things
you maybe don't want there.

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[BRANT] Kindness is important
to me because

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you want to get on
everybody's good side.

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[TY WALKER] My name is Ty Walker.

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I'm a facility administrator
for two residential treatment homes

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in the Portland area
that provide care to adults

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with severe and persistent
mental illness.

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Your meds working out for you?
[FEMALE 1] Yes.

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BRANT’s been with us
for a little under a year.

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There you go.
[BRANT] Thank you.

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[TY WALKER] He is
living with schizophrenia.

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So do you want
to go over to Genoa later?

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[BRANT] Yeah, and get my injection.

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[DALIA BAYAA] Mental health
is not a taboo thing.

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It's very real.

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It's very important that we help
these people on their journeys.

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Thank you for calling. Genoa.

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This is Dalia. How can I help you?

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My name is Dalia Baaya.

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I am a pharmacy
site manager with Genoa.

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We focus on mental
and behavioral health disorders,

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especially patients
with schizophrenia.

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[FEMALE 2] There you are.

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[DALIA BAYAA] Thanks that we offer
that retail doesn't offer

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is cycle filling,
making sure everything's aligned.

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You're filling everything
once a month.

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Different types
of adherence packaging.

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We have 30 day bubble packs,

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sort of like a pre-filled med box
that we do on behalf of you.

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We can customize to your needs.

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[TY WALKER] The biggest difference
working with Genoa is

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they understand that
for our specific group of clients,

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not having a medication for a day

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might put them in the hospital.

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[BRANT] My medications
make me feel like I'm

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feeling even better the next day.

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I'm a person that doesn't
leave my door open all the time,

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but I don't want to be
closed off from the public.

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[DALIA BAYAA] Hey, BRANT.
[BRANT] Hello.

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[DALIA BAYAA] How are you?
[BRANT] I'm great.

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[DALIA BAYAA] BRANT is on a monthly,
long acting injectable.

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Come on over.
We'll do your injection.

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Which is a medication
that helps him stay adherent,

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so he's not having to think about
taking a pill every day

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for his schizophrenia.

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[TY WALKER] The one place
that we can be sure

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we're giving them the care they need

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is how and when
they get their medications.

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So having a pharmacy
that we can rely on is huge.

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[MALE] Thank you so much.
[FEMALE 3] You’re welcome.

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[MALE] Have a good one.

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[DALIA BAYAA] I really love
to see him do well,

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\and I want him
to continue doing well

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and to keep that endearing spirit.

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[BRANT] I'm happy with living here.

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I'm happy with my room.

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I'm happy to be
around people that are nice.

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How did you do that?

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[DALIA BAYAA] It's a really
difficult condition to manage.

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Everybody that's involved
is very crucial in that journey.

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[BRANT] I do like going there.

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Just makes me feel better.

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I can be a normal person.

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[music fading]